Unified Privacy Governance

BizLiveGo Privacy Request Center

Your centralized gateway to exercise statutory Data Subject Rights (DSR) and Data Principal entitlements. Submit official requests for Access, Rectification, Erasure, Portability, Nomination, or Grievance Redressal under DPDP, GDPR, and CCPA.

Available Rights How to Submit DPO & Grievance

Data Fiduciary: BizLiveGo | Operator: MD Joshim Biswas | Malda, WB, India - 732206 | Version: 2026.1

1. Statutory Foundations

Global Multi-Jurisdiction Coverage

This Privacy Request Center serves as BizLiveGo's unified institutional portal, operationalizing compliance across key data protection statutes worldwide:

India: Digital Personal Data Protection (DPDP) Act, 2023 & Rules.
European Union: General Data Protection Regulation (GDPR / UK GDPR).
United States: California Consumer Privacy Act (CCPA / CPRA) & state frameworks.

2. Legal Commitments

Fiduciary Principles & Service Standards

BizLiveGo processes privacy rights under strict fiduciary standards:

Zero Cost: Exercising statutory privacy rights is completely free of charge.
Strict Timelines: Standard requests are fully actioned within 7 to 15 working days.
Anti-Hijacking Defense: Cryptographic verification prevents unauthorized takeovers.

3. Rights Directory

Select Your Actionable Privacy Right

Review the primary statutory requests you can lodge through our compliance desk:

1. Right to Access (SAR)

Obtain an unbundled, comprehensive summary of personal data being processed, processing purposes, retention horizons, and disclosed sub-processors.

Governed by DPDP Act / GDPR Art. 15 / CCPA.

2. Right to Rectification

Correct, update, or complete inaccurate, outdated, or misleading profile details, commercial listings, contact numbers, or business addresses.

Governed by DPDP Act / GDPR Art. 16.

3. Right to Erasure

Request permanent deletion, de-routing of live URLs, purging of stored media assets, and cryptographic shredding of user accounts.

Governed by DPDP Act / GDPR Art. 17 (Right to be Forgotten).

4. Right to Portability

Download an export package of your structured profile records, catalogs, and media in machine-readable JSON, CSV, and PDF bundles.

Governed by DPDP Act / GDPR Art. 20.

5. Right of Nomination

Designate an authorized representative to manage, rectify, or request permanent deletion of your profile data in the event of death or incapacity.

Governed by Section 14 of the DPDP Act (India).

6. Grievance Redressal

Lodge a formal complaint regarding data handling, unfulfilled consent withdrawal, or suspected policy infractions directly with our DPO.

Governed by DPDP Act / Information Technology Rules.

Critical Security Notice

4. Authentication Handshake & Strict Identification Redaction

To safeguard account owners against unauthorized takedowns, phishing, and data harvesting, our privacy desk enforces strict intake rules:

Mandatory Redaction on Request Tickets

When filing a ticket or attaching supporting documents:

Never provide sensitive government ID digits: Do not include national identity numbers, social security IDs, or passport numbers.
Redact all identity cards: If submitting business proof, obscure unneeded personal card scans and numbers.
Never share secrets: Do not transmit raw banking card CVVs, PIN numbers, OTPs, or passwords.

Identity Verification Protocol

Before any data is disclosed, altered, or expunged, our DPO validates:

Verification handshake sent to the primary registered account email address.
Two-factor authentication (MFA) challenge validation where active.
Documented agency authorization if submitted by a designated legal proxy.

5. Submission Lifecycle

Step-by-Step Privacy Request Workflow

How your request moves from lodgment to verified statutory fulfillment:

Step 1: Lodgment

Submit ticket via:

Web form desk
Email to DPO
Account dashboard
Specify exact right

Step 2: Validation

Security checks:

Email handshake
Proxy verification
Redaction audit
Clock starts on verification

Step 3: Processing

Database actions:

Query compilation
Database updates
Link deactivation
Downstream sync

Step 4: Fulfillment

Delivery & closure:

Encrypted delivery
Completion notice
7-15 working days SLA
Audit trail logged

6. Downstream Propagation

Vendor & Edge Sub-Processor Sync

When an erasure, rectification, or access directive is executed, updates propagate across our integrated infrastructure:

Cloudflare Edge CDN: Purge API triggers immediately evict cached pages and dynamic QR code assets.
Payment Gateways (Razorpay / Stripe): Customer profile references are decoupled; statutory transaction logs are preserved.
Cloud Storage (AWS / Hostinger): Unlinked media assets, logo files, and PDF resumes are permanently expunged.

7. Statutory Limitations

Legally Mandated Retention Holds

Certain records are exempt from immediate erasure pursuant to statutory requirements:

Tax Compliance: Invoices and payment records retained for up to 8 years under Indian financial laws.
Cybersecurity Logs: System traffic logs maintained on rolling schedules under statutory CERT-In directives.
External Search Engines: Cached search previews drop in accordance with third-party crawlers (Google, Bing).

8. DPO & Escalation

Data Protection Officer (DPO) & Grievance Authority

Direct contact credentials for formal privacy requests, compliance inquiries, and escalations:

Data Protection Officer

Officer Name: Joshim Biswas

Designation: Data Protection Officer & Grievance Lead, BizLiveGo

Official Privacy Email: support@bizlivego.com

Direct Helpline / WhatsApp: +91 7001100494

Headquarters: Masimpur, Post-Mosimpur, P.S. Kaliachak, Malda, West Bengal, India - 732206

Statutory Escalation Authorities

We acknowledge privacy tickets within 24 to 48 hours and resolve issues within our 7 to 15 working days SLA.

If you are unsatisfied with our resolution, you maintain the legal right to escalate your complaint to the Data Protection Board of India (DPBI) or your regional supervisory authority (e.g., EU Data Protection Authorities / California Privacy Protection Agency).

Quick Summary

Privacy Request Center Quick Reference

Consolidated review of available rights, fulfillment timelines, and compliance standards:

Request Type	Statutory Purpose	Standard SLA & Cost
Data Access (SAR)	Comprehensive disclosure of personal records, lawful bases, and sub-processors.	7 to 15 working days \| 100% Free
Data Rectification	Correction, completion, and updating of inaccurate profile details or commercial data.	7 to 15 working days \| 100% Free
Data Erasure	Permanent database purging, unrouting of live URLs, and cryptographic shredding.	7 to 15 working days \| 100% Free
Data Portability	Structured machine-readable archive export in JSON, CSV, and PDF packages.	7 to 15 working days \| 100% Free
Nomination	Appoint a designated representative to manage profile data upon incapacity.	Standard account review \| 100% Free
Grievance Redressal	Direct investigation and escalation of privacy complaints by designated DPO.	24-48h acknowledgment \| 100% Free
Authentication	Mandatory registered email challenge handshake to prevent profile hijacking.	Required before data release

Submit Your Privacy Request Today

Select your preferred channel to initiate an official privacy request, request account deletion, or discuss our security frameworks directly with our Data Protection Officer.

Open Privacy Ticket WhatsApp Support support@bizlivego.com

Data Protection Officer: Joshim Biswas | Location: Masimpur, Kaliachak, Malda, West Bengal, India - 732206