BizLiveGo Payment Terms

Regulatory Compliance Standards

These Payment Terms form a legally binding commercial agreement between BizLiveGo (operated by MD Joshim Biswas) and subscribers, corporate enterprises, or individual buyers purchasing digital tools or customized goods.

Our billing workflows adhere strictly to the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020 of India, Reserve Bank of India (RBI) e-mandate guidelines, and global PCI-DSS security frameworks.

Tokenized Checkout Architecture

All transactions are processed through certified enterprise payment aggregators:

• Zero Direct Card Storage: BizLiveGo never retains, logs, or processes raw card numbers or security codes.
• Encrypted Transport: End-to-end checkout sessions forced over modern TLS 1.3 cryptographic protocols.
• Statutory Source Reimbursement: Approved refunds route solely back to the original funding account.

1. Unified Payments (UPI)

Instant domestic rails:

• PhonePe, Google Pay, Paytm
• UPI Intent & Dynamic QR
• Autopay e-mandate support
• Zero surcharge checkouts

2. Net Banking & Cards

Major banking networks:

• Visa, Mastercard, RuPay
• 50+ Indian commercial banks
• RBI two-factor auth (2FA)
• Corporate net banking

3. Global Multi-Currency

International clients:

• Stripe PCI-DSS Level 1 gateway
• USD, EUR, GBP, AUD, SGD
• Foreign cards & Amex
• Automated forex settlement

4. Institutional Invoicing

Enterprise plans:

• Direct NEFT / RTGS transfers
• Custom corporate purchase orders
• Dedicated accounts manager
• 15-day payment horizon

1. Advance Prepaid Billing

All SaaS profile publishing tiers and dynamic QR routing subscriptions are billed on an advance prepaid basis. Platform services activate immediately upon verified receipt of payment from the gateway.

Invoices reflect the upcoming billing cycle horizon (Monthly, Annual, or Multi-Year).

2. Auto-Debit Mandates (RBI Compliant)

Where recurring payments are activated, mandates follow RBI e-mandate directives. Pre-debit notifications are sent 24 to 48 hours prior to recurring debits via SMS or email, allowing you to pause or cancel before charges occur.

Auto-debit mandates can be revoked with a single click in your dashboard at any time.

3. Tier Upgrades & Downgrades

Upgrading your subscription mid-cycle takes effect immediately, with unused prepaid balances credited against the higher tier. Downgrades take effect at the close of the current paid billing cycle without mid-term pro-rata refunds.

Profiles maintain higher-tier features through the remainder of the paid term.

Goods and Services Tax (GST) Compliance

All platform sales originating within India are subject to applicable Indian Goods and Services Tax (GST) at statutory rates (currently 18% for digital and electronic services):

• B2B Tax Invoicing: Registered commercial businesses can submit their verified 15-digit GSTIN during checkout to claim Input Tax Credit (ITC).
• Automated Invoices: Digitally signed, tax-compliant GST invoices are generated automatically and archived in Account Settings > Invoices.
• Place of Supply Rules: State GST (SGST) and Central GST (CGST) apply for buyers within West Bengal; Integrated GST (IGST) applies for interstate transactions.

Multi-Currency & Price Modification Rights

BizLiveGo displays subscription pricing in Indian Rupees (INR) for domestic buyers and United States Dollars (USD) or localized equivalents for international checkouts:

• Advance Price Notice: BizLiveGo reserves the right to revise subscription fees, providing active subscribers at least 30 calendar days' advance notice prior to renewal changes.
• Forex Conversion: International payments are processed in the displayed currency, with currency conversion determined by your card-issuing bank.

Failed Debits, Grace Periods & Suspensions

If an automatic subscription debit fails due to card expiry, insufficient funds, or banking network downtime:

• Automated Retries: Our gateway initiates 3 automated retry attempts over a 7-day period.
• 7-Day Grace Period: Profiles remain fully active and dynamic QR links continue resolving without interruption during this window.
• Suspension: If unresolved after 7 days, publishing is paused (HTTP 402/Suspended). Profile data is retained for 30 days before permanent archiving.

Reconciliation & 7 to 15 Working Days SLA

For transaction errors, qualifying cooling-off cancellations, or authorized billing adjustments:

• Reversals are submitted to gateway banking switches within 24 to 48 hours of verification.
• Interbank settlement and reflection in your account takes 7 to 15 working days.
• Official Acquirer Reference Numbers (ARN) or UPI Transaction References (UTR) are provided for easy tracking with your bank.