Cybersecurity & Infrastructure Governance

BizLiveGo Data Security Policy

Institutional cybersecurity protocols, cryptographic standards, multi-layered cloud firewalls, zero-trust access governance, continuous vulnerability testing, and statutory incident response procedures under Section 8(5) of the DPDP Act, CERT-In directions, and global standards.

Data Fiduciary: BizLiveGo | Operator: MD Joshim Biswas | Malda, WB, India - 732206 | Version: 2026.1

1. Statutory Framework

Information Security Mandate

This Data Security Policy defines the technical, operational, and organizational security controls implemented across BizLiveGo servers, edge nodes, dynamic QR code resolvers, and database clusters.

Our controls operationalize compliance under Section 8(5) of the Digital Personal Data Protection (DPDP) Act, 2023, the Information Technology (Cert-In Cyber Security Directions) Rules, and the GDPR (Article 32).

2. Defense-in-Depth

Core Security Commitments

BizLiveGo engineers systems according to industry security best practices:

  • Zero-Trust Architecture: Explicit authentication required for all internal API calls and microservices.
  • Continuous Cryptography: Data remains encrypted both in active transit and resting on storage disks.
  • Least Privilege Enforcement: Administrative access restricted strictly to authorized maintenance windows.
3. Cryptographic Architecture

End-to-End Cryptography & Data Protection Controls

How BizLiveGo safeguards data across transmission pipelines and multi-tenant database clusters:

1. Encryption in Transit

All web sessions, dynamic QR code scan resolvers, administrative dashboards, and API webhooks are forced over TLS 1.3 (with TLS 1.2 fallback) using modern cipher suites.

Automated HSTS (HTTP Strict Transport Security) preloading bars unencrypted HTTP access.

2. Encryption at Rest

Primary application databases, object storage buckets containing uploaded media assets, and server backups are encrypted using enterprise AES-256 cryptographic algorithms.

Database volumes, tablespaces, and cold backup archives remain encrypted by default.

3. Key Management (KMS)

Cryptographic keys are managed through isolated Key Management Services with automated annual key rotation cycles, strict separation of duties, and tamper-proof hardware security module (HSM) backings.

Decryption keys are never stored on production application web servers.

Architectural Data Isolation

4. Prohibited Identifiers: Zero-Storage Threat Prevention

The most effective security control is data minimization. BizLiveGo eliminates breach liability by enforcing an architectural ban on high-risk government identity documents:

Strictly Prohibited on Server Clusters

Our platform never ingests, stores, or processes:

  • National identification numbers, passport numbers, or tax registration documents.
  • Unredacted identification card scans, citizen cards, or biometric data files.
  • Raw banking card CVVs, PIN numbers, OTPs, or private authentication passwords.

Tokenized Financial Defenses

All payment checkouts execute inside secure iframes:

  • Routed directly to PCI-DSS Level 1 compliant partners (Razorpay, Cashfree, Stripe).
  • Credit/debit card numbers bypass BizLiveGo computing instances entirely.
  • Only tokenized transaction identifiers and statutory tax receipts are stored.
5. Network Defense

Edge Network Defenses, WAF & Anti-Abuse Firewalls

How our multi-layered network perimeter mitigates automated threats, exploits, and DDoS spikes:

1. Web Application Firewall

Cloudflare Enterprise WAF:

  • OWASP Top 10 rule filtering
  • SQL injection mitigation
  • Cross-site scripting (XSS) blocks
  • Zero-day patch rules

2. DDoS Mitigation

Layer 3/4/7 protection:

  • Global anycast edge network
  • Automated volumetric filtering
  • SYN flood & UDP reflection defense
  • Uninterrupted profile uptime

3. Rate Limiting & Bots

Anti-abuse rate controls:

  • Aggressive scraping prevention
  • Brute-force credential protection
  • Dynamic QR resolver shields
  • Automated IP blacklisting

4. Network Isolation

VPC segmentation:

  • Private subnet database clusters
  • Zero direct public internet access
  • Hardened bastion jump boxes
  • Internal mTLS communication
6. Identity & Access

Access Governance, Multi-Factor Authentication & Audit Trails

Enforcing strict internal identity controls to mitigate insider threats and credential compromise:

1. Role-Based Access Control

Personnel access to server nodes and customer data stores is governed by strict Role-Based Access Control (RBAC) under the principle of Least Privilege. Access is granted on a documented, time-bounded need-to-know basis.

2. Mandatory MFA

All administrative access to infrastructure management consoles, code repositories, cloud dashboards, and internal support panels mandates hardware-backed Multi-Factor Authentication (MFA).

3. Immutable Audit Trails

Administrative actions, schema changes, and elevated privilege sessions generate tamper-evident audit logs streamed to isolated, append-only log repositories retained pursuant to statutory guidelines.

7. Proactive Defense

Vulnerability Management & Patching

BizLiveGo maintains an active vulnerability management program designed to identify and remediate security weaknesses before exploitation:

  • Continuous Scanning: Automated software dependency scanning, static code analysis (SAST), and container image vulnerability audits.
  • Patch Management: Critical severity security vulnerabilities (CVSS 9.0+) are patched within 48 hours; high severity flaws within 7 business days.
  • Third-Party Penetration Testing: Periodic gray-box penetration tests conducted by independent certified cybersecurity specialists.
8. Business Continuity

Disaster Recovery & Backup Overwrite

Resilient recovery topologies prevent service loss and catastrophic database corruption:

  • RTO / RPO Objectives: Recovery Point Objective (RPO) < 24 hours; Recovery Time Objective (RTO) < 4 hours for core profile rendering services.
  • Geographically Segregated Backups: Automated daily encrypted snapshots stored in geographically isolated object storage.
  • 30-Day Purge Lifecycle: Backup snapshots age out and are permanently overwritten on rolling 30-day lifecycles.
9. Incident Response

Incident Response, CERT-In Reporting & Statutory Notification SLAs

BizLiveGo maintains a 24/7 Security Incident Response Plan (SIRP) to triage, contain, eradicate, and report cyber events:

1. Detection & Containment

Real-time automated alerting monitors unauthorized access attempts, mass file deletions, and abnormal egress traffic spikes. Affected nodes are automatically quarantined to prevent lateral movement.

2. CERT-In Reporting Mandate

In compliance with Indian cyber directives, verified cyber incidents (ransomware, unauthorized database exfiltration, system compromise) are reported to the Indian Computer Emergency Response Team (CERT-In) within statutory timeframes.

3. Data Principal Notice (72h SLA)

Where a security breach involves a risk of harm to Data Principals, notifications are dispatched to the Data Protection Board of India (DPBI) and impacted account holders without undue delay within 72 hours of verification.

Quick Summary

Data Security Policy Quick Reference

Consolidated review of technical security baselines, encryption standards, and compliance metrics:

Security Dimension BizLiveGo Implementation Standard Compliance Framework
Encryption in Transit Mandatory TLS 1.3 across all profile views, QR resolvers, and administrative APIs. OWASP / Section 8(5) DPDP
Encryption at Rest AES-256 full volume and database encryption across primary and backup clusters. FIPS 140-2 / ISO 27001
Edge Perimeter Defense Cloudflare Enterprise WAF, Layer 3/4/7 DDoS mitigation, and scraping rate limits. Active 24/7 Edge Defense
Financial Security Tokenized checkouts via certified PCI-DSS Level 1 partners (Razorpay, Stripe). Zero Raw Card Storage
Prohibited Identifiers National ID cards, passports, bank card CVVs, and passwords strictly barred. Zero-Retention Rule
Administrative Access Least privilege RBAC, hardware-backed MFA, and immutable audit logging. Zero-Trust Governance
Critical Patch SLA Critical CVEs remediated within 48 hours; high severity within 7 business days. Vulnerability Cadence
Breach Notification SLA Statutory notices to CERT-In / DPBI and impacted users without undue delay (within 72h). CERT-In Directions / DPDP Act

Report a Security Vulnerability or Incident

BizLiveGo values responsible vulnerability disclosure. If you discover a potential security flaw, technical misconfiguration, or suspect an unauthorized access event, notify our security office immediately.

Chief Security & Data Protection Officer: Joshim Biswas | Location: Masimpur, Kaliachak, Malda, West Bengal, India - 732206