Specific statutory privacy disclosure for individuals located in the Republic of Singapore pursuant to the Personal Data Protection Act 2012 (PDPA). Outlining our operational compliance with the 11 Data Protection Obligations, strict NRIC collection bans, overseas transfer parity, and mandatory breach reporting to the PDPC.
Data Controller: BizLiveGo | Operator: MD Joshim Biswas | Malda, WB, India - 732206 | Version: 2026.1
This Notice governs the collection, use, disclosure, and cross-border transfer of personal data by BizLiveGo concerning individuals located in the Republic of Singapore, pursuant to the Personal Data Protection Act 2012 (PDPA).
BizLiveGo functions as an Organization under the PDPA for personal data collected during account registration, profile publication, and service subscriptions, ensuring full institutional accountability.
BizLiveGo respects user preferences regarding voice, SMS, and messaging communications:
How BizLiveGo operationalizes compliance with the foundational obligations of Singapore data law:
Collecting, using, or disclosing data only with explicit consent, allowing easy withdrawal upon reasonable notice.
Processing data only for purposes that a reasonable person would consider appropriate in the circumstances.
Notifying individuals of the purposes for collection, use, or disclosure on or before collecting their data.
Providing access to personal data and disclosures within the past year, and correcting errors as soon as practicable.
Taking reasonable steps to ensure personal data is accurate and complete if used for decision-making.
Making reasonable security arrangements (TLS 1.3, AES-256) to prevent unauthorized access or disclosure.
Ceasing retention or disposing of data once the purpose is no longer served and legal retention is expired.
Transferring data overseas only where recipients provide a standard of protection comparable to the PDPA.
Designating an accessible DPO, implementing data policies, and maintaining internal audit readiness.
Notifying the Personal Data Protection Commission (PDPC) and affected individuals within prescribed timeframes for notifiable breaches.
Transmitting individual data in our possession to another organization in a commonly used machine-readable format upon request.
In strict compliance with the PDPC's Advisory Guidelines on the Collection, Use, and Disclosure of NRIC and other National Identification Numbers, BizLiveGo prohibits the collection or storage of official Singapore identity records:
Users and clients must never submit, display, or upload:
Specialized public directory entries (e.g., blood group donor networks, matrimonial resumes):
How BizLiveGo satisfies Regulation 10 of the Personal Data Protection Regulations when routing data outside Singapore:
Core application databases and user account configurations are hosted in secure, certified cloud clusters in India (Mumbai / Bengaluru regions).
Protected by legally binding agreements providing a standard of protection comparable to the PDPA.
Static media assets, profile layouts, and dynamic QR SVG images are cached on Cloudflare's international edge nodes (including Singapore edge locations).
Ensures lightning-fast local performance across Singapore and Southeast Asia.
All cloud infrastructure sub-processors execute enforceable Data Processing Addendums containing standard data protection clauses that mirror the requirements of the PDPA.
Singapore users maintain statutory rights under the PDPA:
BizLiveGo maintains an automated incident response protocol under Part VIA of the PDPA:
In accordance with Section 11(3) of the PDPA, BizLiveGo has appointed an accessible Data Protection Officer (DPO):
Appointed DPO: Joshim Biswas
Role: Lead Data Protection Officer & Compliance Lead, BizLiveGo
Official Compliance Email: support@bizlivego.com
Direct Helpline / WhatsApp: +91 7001100494
Headquarters: Masimpur, Post-Mosimpur, P.S. Kaliachak, Malda, West Bengal, India - 732206
We acknowledge privacy inquiries within 24 to 48 hours and resolve issues within our 7 to 15 working days SLA.
If you believe our processing infringes the PDPA and your complaint has not been resolved satisfactorily, you may file a complaint with the Personal Data Protection Commission (PDPC):
Consolidated review of Singapore privacy governance, PDPA obligations, and operational benchmarks:
| Compliance Dimension | BizLiveGo Operational Implementation | PDPA Legal Reference |
|---|---|---|
| Primary Governing Statute | Personal Data Protection Act 2012 (PDPA) & Personal Data Protection Regulations. | Act 26 of 2012 |
| 11 Protection Obligations | Comprehensive adherence to all 11 core data protection obligations. | Parts III to VIA |
| NRIC / FIN Collection | Strictly prohibited; national identity numbers and card scans are barred. | PDPC Advisory Guidelines |
| Overseas Transfer Parity | Primary cloud hosting in India; edge CDN worldwide; secured via enforceable DPAs. | Transfer Limitation Obligation |
| Breach Notification Window | Notifiable breaches reported to PDPC within 3 calendar days; individuals notified. | Part VIA (Mandatory Breach) |
| Data Subject Rights SLA | Access, correction, and portability fulfilled within 7 to 15 working days. | Access & Correction Obligation |
| Do Not Call (DNC) Rules | Zero telemarketing; transactional and essential service communications only. | Parts VIII & IX |
| Appointed DPO | Joshim Biswas, permanently reachable at support@bizlivego.com. | Accountability Obligation |
If you have questions regarding our compliance with the PDPA, wish to submit an access or correction request, or need assistance from our Data Protection Officer, contact our privacy desk.
Data Protection Officer: Joshim Biswas | Location: Masimpur, Kaliachak, Malda, West Bengal, India - 732206