BizLiveGo Data Deletion Policy

Universal Right to Erasure

BizLiveGo respects the fundamental right of every Data Principal to request the permanent deletion, erasure, and anonymization of their personal records.

This policy satisfies compliance mandates under the Digital Personal Data Protection (DPDP) Act, the GDPR (Right to be Forgotten), and the CCPA/CPRA.

What Is Subject to Deletion

Upon receiving a verified erasure directive, the following items enter the purging cycle:

• Account registration credentials, contact telephone numbers, and email identities.
• Published business websites, catalogs, live profile cards, and uploaded galleries.
• Personal career resumes, CV portfolios, and matrimonial biodata submissions.
• Dynamic QR code resolvers, which are instantly unmapped and permanently disabled.

1. Immediate Link Severing

Upon request authorization, the target live profile URL and dynamic QR routing are deactivated immediately, returning an HTTP 404 (Not Found) or 410 (Gone) status code to all visitors.

2. Hard Database Purging

Primary production databases execute programmatic purge scripts (`DELETE / DROP`), permanently removing database rows, indexing metadata, and unlinking all static cloud media storage assets.

3. Backup Overwrite Cycle

Encrypted disaster recovery backup snapshots operate on automated rolling schedules. Archived snapshots naturally overwrite and purge all historical shards within a strict 30-day window.

Step 1: Submit Request

Submit an authenticated erasure ticket via our official Contact Us Desk or email support@bizlivego.com stating your intention to delete your account or profile.

Step 2: Identity Verification

Our privacy office verifies request authenticity via registered email confirmation or two-factor handshake to protect account owners from malicious third-party erasure attempts.

Step 3: Fulfillment & SLA

Processing completes within 7 to 15 working days. You will receive an official confirmation notice once production databases have been completely purged.

Legally Mandated Retention Holds

Data deletion is subject to narrow statutory limitations where retention is required by prevailing law:

• Tax & Invoicing Compliance: Commercial transaction invoices and GST billing records are preserved for up to 8 years under statutory Indian financial regulations.
• Cybersecurity Audits: Traffic and system access logs are maintained on rolling FIFO schedules pursuant to CERT-In statutory directives.
• Active Legal Disputes: Records subject to ongoing chargeback inquiries or legal holds are preserved in isolated storage until formal dispute resolution.

Search Engine Caches & Web Archives

When BizLiveGo purges a profile, it ceases to resolve immediately on our servers (HTTP 404/Gone).

However, external search engines (Google, Bing) and third-party internet archives manage their own index refreshing cycles. Snippets previously indexed drop from search results according to the search engine's independent recrawl schedule.

Cloudflare Edge CDN

Edge cache purge API triggers execute instantly, evicting cached profile pages, thumbnails, and QR code graphics from all global edge locations.

Payment Gateways

Downstream payment partners (Razorpay, Stripe) decouple customer profile identifiers while retaining statutory billing transaction IDs as required by banking laws.

Analytics & Pixels

Profile handles and custom user parameters are decoupled from telemetry event streams, ensuring aggregate analytical reports contain zero identifiable personal data.