Consumer Trust & Platform Safety

BizLiveGo Fraud & Scam Prevention Policy

Establishing strict zero-tolerance standards, automated scam detection, anti-phishing safeguards, recruitment fraud prohibitions, and rapid emergency takedown protocols globally.

Platform: BizLiveGo | Location: Masimpur, Kaliachak, Malda, WB, India - 732206 | Effective Date: 16 September 2026

1. Scope

Platform Scope & Enforcement

This Fraud & Scam Prevention Policy applies across all BizLiveGo services, profile creation tools, dynamic QR resolvers, and custom publication packages.

It governs both free and premium tiers, including Business Pages, Resumes, CVs, Matrimonial Biodata, Landing Pages, Catalogs, and payment communications.

2. Legal Definition

What Constitutes Fraud & Scams

Fraud entails deliberate deceit, false representation, concealment of facts, or bad-faith practices designed to extract money, credentials, or services unlawfully, including:

  • Fake commercial listings collecting deposits for non-existent services.
  • Bogus recruitment offers extracting unlawful processing fees.
  • Ponzi systems, fake crypto yields, or deceptive investment guarantees.
  • Phishing destinations structured to harvest banking details or passwords.
Zero Tolerance

3. Critical Prohibitions: Immediate Termination & Police Referral

The deployment of BizLiveGo infrastructure for any of the following deceptive activities triggers immediate, unappealable profile purging, IP blacklisting, and law enforcement referral:

Financial Scams

  • Ponzi schemes, multi-level marketing, or fake investment portfolios.
  • Advance-fee fraud, bogus cryptocurrency trading, or fake lottery claims.
  • Unlicensed lending schemes or unauthorized commercial deposit collection.

Phishing & Credential Theft

  • Phishing links engineered to harvest OTPs, passwords, or card numbers.
  • Fake banking, gateway, or platform verification destination forms.
  • Publishing malware, credential-stealing trojans, or spyware redirects.

Fake Employment & Charity

  • Recruitment schemes demanding upfront registration or visa fees.
  • Counterfeit appointment letters and forged overseas job offers.
  • Unauthorized charitable solicitations or fake emergency disaster appeals.
4. Commercial Integrity

Business Misrepresentations, Review Manipulation & Payment Abuse

Enforcing fair trading standards, verified pricing, and authentic customer representations:

1. False Business Identity

Users must not publish fictitious company addresses, invent fake corporate registry numbers, or masquerade as established domestic or global brands.

Publishing misleading storefront listings triggers immediate URL deactivation.

2. Payment Gateway Misuse

All platform payments are routed through certified partners (e.g., Razorpay). Users must not impersonate payment providers, alter invoices, or redirect clients to unverified private accounts.

Unlawful payment collection attempts result in account termination.

3. Manipulated Reviews

Publishing fabricated testimonials, deploying synthetic AI avatars for false consumer praise, astroturfing ratings, or paying for misleading endorsements is prohibited.

Discovered fraudulent feedback entries are wiped across all profiles.

5. Marketing & Tool Standards

Promotional Deception, Digital Reselling & AI Compliance

Specific rules governing sales promotions, digital template licensing, and AI-assisted drafting:

Deceptive Pricing & Offers

Advertised pricing must reflect actual checkout totals. Bait-and-switch pricing, fake countdown timers, manufactured 'original' price markups, and concealed mandatory recurring fees are strictly barred.

Digital Asset Integrity

Users selling digital assets or resumes must accurately depict file formats, inclusions, and licenses. Advertising stolen templates, pirated materials, or promising guaranteed employment approval is prohibited.

Responsible AI Generation

Where AI tools assist in drafting bio descriptions or service menus, the user must verify all claims for factual truthfulness. Deploying AI to engineer synthetic identities, fake doctor credentials, or forged certificates is forbidden.

6. Response & SLA

Fraud Investigation, Emergency Measures & 7–15 Day SLA

How BizLiveGo coordinates with victims, financial providers, and law enforcement agencies:

1. Submitting a Fraud Report

Report suspected scam profiles via our official Contact Desk or email. Provide the profile URL, transaction receipts, communication logs, and incident descriptions.

Do not include passwords or full banking credentials in reports.

2. Processing SLA (7–15 Days)

Verified fraud complaints are investigated and actioned within 7 to 15 working days. Profiles exhibiting active phishing, credential harvesting, or critical payment scams are frozen immediately.

3. Victim Emergency Steps

If you have sent funds to a suspected scammer: immediately cease contact, notify your banking institution or card issuer to freeze transfers, preserve all communication records, and file a formal cybercrime complaint.

7. Safe Harbor

Intermediary Legal Protections

Under Section 79 of the Information Technology Act and global safe harbor statutes, BizLiveGo acts strictly as an automated technical platform and digital profile host.

Hosting a profile does not constitute an endorsement, audit, or verification by BizLiveGo. The publishing user remains exclusively liable for all civil and criminal liabilities arising from fraudulent representations.

8. Consumer Due Diligence

Independent Consumer Assessment

Consumers and visitors are strongly advised to independently verify commercial registration, professional licensing, and physical addresses before entering into commercial contracts or transferring funds.

BizLiveGo does not guarantee the recovery of funds or property lost through third-party transaction defaults.

Quick Summary

Fraud & Scam Prevention Policy Quick Reference

Consolidated review of anti-fraud standards, prohibited acts, and enforcement timelines:

Domain Platform Standard & Enforcement Response
Financial Fraud Ponzi schemes, fake crypto trading, and advance-fee loans are strictly barred; immediate purging and police escalation.
Phishing & Theft Destination links harvesting passwords, OTPs, or credit/debit card numbers trigger immediate IP blacklisting.
Recruitment Fraud Fake job vacancies demanding upfront processing, visa, or interview fees are terminated without warning.
Business Identity Falsifying corporate registry data, physical locations, or corporate affiliations is strictly forbidden.
Payment Gateway Official checkout routed via certified gateways (Razorpay); altering invoices or collecting unauthorized funds is banned.
Takedown Timelines Verified scam notices and removal requests are processed within 7 to 15 working days; active scams frozen immediately.
Appeals Desk Erroneously flagged accounts may submit proof of corporate legitimacy and licensing to support@bizlivego.com.
Judicial Jurisdiction Governed by Indian Law; legal matters subject to the exclusive jurisdiction of courts in Malda, West Bengal, India.

Report Suspected Fraud or Scams Immediately

If you detect a fraudulent profile, phishing destination, or deceptive financial scheme hosted on BizLiveGo, notify our trust and safety division immediately.

Operated by: MD Joshim Biswas | Location: Masimpur, Kaliachak, Malda, West Bengal, India - 732206